Toleriane Hydrating Gentle Facial Cleanser

Super gentle and never stings even when their skin is angry.

“the LRP hydrating one (the white bottle) is way better, super gentle, never stings even when my skin is angry.”

Loves the Toleriane Hydrating Gentle Cleanser (and the Double Repair moisturizer).

“I love both of these products!”

The only cleanser that isn't too drying for their combo-normal skin.

“i have combo-normal skin and i only use LRP Toleriane Hydrating Gentle Cleanser. Anything else is too drying for me”

The only cleanser that has worked for their dry skin after others dried them out.

“The only thing I've found so far that worked for me was the La Roche-Posay Toleriane Hydrating Gentle Facial Cleanser.”

Fine at first, then burning and hours of redness.

“I had used it a few times no issues then boom! Burning sensation and made my face red for hours!”

Calls it the most gentle thing they've ever used.

“The most gentle thing I've ever used is La Roche-Posay Toleriane Hydrating Gentle Face Cleanser.”

Loved it but always felt it left a residue on their face.

“Before was using non-AB LRP toleriane cleanser which I do love BUT it always feels like there is a residue left on my face”

Their go-to for years on dry skin.

“I have the same skin as you (and LRP Toleriane has also been my go to for years and years).”

After nine months their skin feels cleaner than with CeraVe.

“now that I've used LRP for about 9 months, I realize that my skin FEELS cleaner than with Cerave.”

Didn't clean their severely oily skin and gave more little bumps over 2-3 weeks.

“I ended up pulling the trigger on the non foaming one because I didn't want the foam to irritate my skin as people were talking about... and honestly? it did NOT work for me.”

The Toleriane Caring Wash made their skin sting and feel extremely dry.

“Ive tried Vanicream Gentle Cleanser, Toleriane Caring Wash and Cetaphil Gentle Foaming Cleanser. They all make my skin sting and feel extremely dry.”

It's burning their face, especially the eyelids.

“Five years later, I finally splurged on this product and it is burning my face, especially my eyelids”

Burning worsened over weeks of use even though they liked its light foam.

“recently the burning started to get increasingly worse any time I use it.”

It works well for their dry skin.

“LRP Hydrating Gentle Cleanser, Aestura Foaming Cleanser. These two work well for me.”

Their holy grail cleanser alongside tretinoin and azelaic acid, unlike drying CeraVe.

“The La Roche Posay Hydrating Cleanser is my holy grail”

Tried the LRP gentle hydrating cleanser but it stings their skin.

“I tried LRP Gentle Hydrating Cleanser but it stings my skin.”

Burned at first but the burning stopped after a few days and their skin improved.

“I’m ngl their product burned for me too but after a couple days of using it the burning stopped and my skin got better”

Uses it every morning and, after leaving CeraVe, has seen a big difference in skin tone.

“and I use LaRoche-Posay Toleraine Hydrating Gentle Cleanser to wash my face in the morning. These are excellent products and I have seen a big difference in my skin tone since changing to these cleansers.”

Feels like a sunburn from the product.

“I'm pretty sure I'm with everyone else in this thread and I feel like I straight up get a sunburn from this product.”

Uses it as a second cleanse after an oil to get the oil off, and finds it very gentle.

“After that I use LRP Toleriane Hydrating Facial Cleanser to get all the oil off - this LRP cleanser is very gentle”

Red blotches, tightness and dryness after two days.

“After 2 days of using this, my face has red blotches everywhere, and though no burning, it's also very tight and more dry than usual.”

After three years it began randomly burning, with breakouts and a damaged barrier.

“in the last few months this wash will randomly burn while using it.”

Switching to it clogged their skin and caused milia.

“Decided to switch to la Roche-posay 2.5 years ago and it clogged my skin terribly cause milia”

Gentler than CeraVe when skin was irritated.

“La Roche-Posay felt gentler when my skin was irritated, while CeraVe worked better when I was feeling more oily.”

Felt a burning sensation on first use and returned it, later blaming a poor moisture barrier.

“I had purchased some, but the first time I used it I felt a burning sensation and decided to return it.”

Stopped using it once they realized it was causing their redness.

“It’s probably the niacinamide like the other comment said! I used to use this also and stopped once I figured out this was causing my redness.”

After months of use they got burning lips, red spots and itching.

“I have used this cleanser for a couple months but recently I noticed I also sometimes get some red spots when I used the cleanser and my skin felt a little bit itchy/stung but only a tiny bit.”

Breaking out with the LRP face wash.

“I’m also sensitive to niacinamide and have been breaking out with the LRP face wash.”

A new refill stung and broke them out after over a year of use.

“I started a new refill about two weeks ago and noticed the stinging as well. Within the last week, I've broken out with terrible c”

Left their face feeling like a tanning-bed burn and very red.

“I just got out of the shower and my face feels like I’m under a tanning bed and is SO red”

A new bottle gave them an allergic reaction after four years of use.

“I am a faithful La Roche user for over 4 years. I just filed a claim with La Roche Posay after I had an allergic reaction to this face wash.”

Helping-ish for post-Accutane rosacea but they get drier if they skip an evening.

“I'm currently using the LRP Toleriane Hydrating cleanser both in the AM and PM with the Toleriane Rosaliac AR and Double Repair + SPF in the AM, then the regular Double Repair at night. These are helping-ish”

Gentle but felt like rubbing moisturiser on skin and not really cleaning.

“For years I used la roche posay toleriane cleanser because it was gentle. I stopped using it because it felt like I was rubbing moisturiser on my skin and not really cleaning it.”

Uses it each morning for a light refresh, though stronger cleansing is needed at night.

“I use the LRP Toleriane hydrating gentle cleanser in the morning for a light refresh”

Doesn't remove sunscreen effectively and leaves residue.

“its because the Gentle hydrating doesn't remove sunscreen effectively,it leaves the residue.”

The recent formula change burned their lips, dried their skin and caused a breakout.

“but i will say- the recent formula change sucks! i noticed right away. it made my lips feel a burning sensation and my lips got severely chapped afterwards.”

Perioral dermatitis cleared within days of stopping it.

“I thought surely it couldn't be that, it's so highly rated, gentle and hydrating but nope it was 100% this product.”

Burns around the eyes and stings the eyes, drying the area.

“it always burns if i’m rubbing around my eyes and the burning gets worse until I take it off. stings my actual eyes too.”

Immediate dryness the first day; it went away after switching back to their old soap.

“The same happened to me the first day I switched to this cleanser.”

Loves it in the morning and at night with a clay cleanser.

“however the LRP gentle cleanser I love so far and I use it in the AM for a gentle cleanse and at night fllowed by red clay cleanser from FAB and it’s amazing.”

Face burning and itching within a week.

“Before one week i buy La Roshey Posey but same situation is with me ...my face is burning and itching”

Stung their face so they gave it to their daughter.

“LRP gentle cleanser has naicinamide and it too stung my face so I gave it to my daughter.”

Both LRP cleansers burned their dry sensitive skin badly.

“LRP cleansers both burned my skin badly. I enjoy foam cleansers right now”

Stings more and more over time until they can't use it.

“this product just also stings my skin over time to where I can’t use it at all.”

Years of use, but the refill version gave them burns on the cheeks and around the eyes.

“I just got the La Roche Posay Toleriane Hydrating Gentle Cleanser REFILL version, and I got terrible burns on my cheeks and around my eyes.”

Returned it after a near chemical-burn reaction.

“I bought this cleanser last weekend and already returned it after having the same exact reaction as many have here.”

Rubbing eye makeup off with it burned their eyelids for days.

“I made the mistake of rubbing my eye makeup off with it while cleansing and for days my eyelids and under eyes are burnt”

Concluded the wash was making their face burn and they can't use it.

“I think it was that wash. I didn’t wanna believe it bc evryone says it’s so gentle and amazing. I simply cannot use it.”

Cleaned better but brought consistent chin and jaw breakouts after a month.

“I noticed it definitely removed more on my skin and overall felt so much cleaner. But now for the last week or two, I've been having consistent breakouts along my chin, jaw, and cheeks.”

Had to switch from it because of niacinamide sensitivity.

“You could be sensitive to niacinamide. I had to switch from that LRP cleanser for that reason.”

Feels okay and dries out only a tiny bit, less than CeraVe.

“LRP wash like tolériane wash feels okay, dries out tiny bit but not as much as cerave”

Moved back to it after trying a Drunk Elephant jelly cleanser.

“Tried some drunk elephant jelly cleanser but moved back to LRP.”

Their face burned and looked insanely red.

“I got samples FROM MY DERMATOLOGIST and holy cow does my face burn and look insanely red!”

The only cleanser that has ever kept their skin clear without drying it out.

“this is the only cleanser that has ever ever ever worked for keeping my skin clear and not drying me out.”

After six months a bit too much caused peeling and a thick coated feel.

“Omg I’ve been using this for 6 months. Last night, I use a little too much on my washcloth and I noticed peeling on my skin”

One wash and their neck burned like a chemical burn; returning it.

“One wash, and 20 mins later my neck is on fire.”

Very reactive skin; the caring wash is the only LRP product it tolerates.

“The only thing I can tolerate from LRP is only this specific cleanser maybe cause of the minimal ingredients.”

Swears by it and says it washes off all their sunscreen and makeup, unlike CeraVe.

“I swear by the LRP Toleriane cleanser. I didn't like Cerave”

Sensitive, rosacea-prone user on a dermatologist's advice for about three years; finds it gentle and non-irritating to the eyes.

“My dermatologist told me to try this and I’ve been using it for like three years now I love it. It’s such a gentle cleanser, and it doesn’t irritate my eyes.”

Same burning reaction plus puffy eyes.

“I had the same skin reaction and puffy eyes, and I agree that it might be niacinamide”

Loved it but it began irritating and flaring their rosacea, likely from niacinamide.

“I love the LRP hydrating cleanser so much, but have recently figured out that it's irritating and flaring my rosacea, likely due to the niacinamide.”

Burned within a second as a second cleanse.

“Then I tried it as a second cleanser my skin start feeling burn after a second I put it on.”

More gentle than CeraVe, and the niacinamide suits their goals.

“The La Roche Posay cleanser is a more gentle from my experience + it has niacinamide which is really great for my skin goals. They both cleanse fine, but I prefer La Roche Posay.”

Prefers it to CeraVe; it suits their moisturizing routine.

“Cerave is a wonderful product, but not for my skin goals, whereas La Roche Posay is perfect for my moisturizing skincare routine.”

Always feels a warming sensation unlike with niacinamide serums.

“I use a niacinamide serum with no problems but when i use this cleanser, I always feel a warming sensation.”

Face burned, turned red and got bumps.

“I wish I had found this post earlier my face burns, I'm red, and I have bumps.”

Weird burning/tingling on the face while it's on.

“My skin wasn’t super red or scaly after getting out of the shower, just the weird burning/tingling sensation when it was on my face.”

Loves the cleanser and moisturizer, noting no residue.

“I love the la Roche posay hydrating cleanser (and moisturizer!)”

Nice but never left their skin feeling very clean because of its milky texture.

“The hydrating LRP one is nice but I always felt like it didn’t leave my skin feeling super clean”

Dried out their very oily skin far too much.

“I have very oily skin and found that this cleanser dried my face out way too much”

Has been loving it for years as a morning and evening cleanser.

“Cleanse for 1 minute with La Roche-Posay Toleriane Hydrating Gentle Face Cleanser (been loving this cleanser for years)”

Red and bumpy even after cutting everything but the cleanser and SPF moisturizer.

“My face is red with bumps, I figured it was other products, but I cut everything out except the cleanser and spf moisturizer”

A longtime holy grail until a new bottle caused their worst reaction ever.

“This cleanser was my holy grail for years and then four months ago I bought a new bottle and had the worst reaction ever.”

Used for two years but recently it began to sting their skin.

“LaRoche Posay Toleriane Cream Cleanser for two years but recently they've started stinging my skin.”

It set off their perioral dermatitis, leaving an expensive bottle they can't use.

“I got La Roche Posay Toleriane Hydrating gentle cleanser in hopes that I could actually wash my face without setting my PD off. Unfortunately that was not the case”

Didn't cleanse well enough alone at night, so they now use it only in the morning.

“When I used only this hydrating cleanser at night I noticed it didn’t cleanse my skin well enough because when I applied my toner with a cotton pad dirt was still coming off.”

Too moisturizing for their combo skin and caused little oil-filled bumps.

“From personal use i found that the hydrating cleanser was wayyyyy too moisturizing for my face which caused more little oil filled bumps to appear(rip to my forehead and chin)”

Started the hydrating cleanser and noticed more hard under-the-skin bumps.

“I thought since I started the hydrating cleanser that would give me a little start on hydrating my skin but I notice a little more hard under the skin bumps appearing”

A holy-grail cleanser in the routine that keeps their post-Accutane, drier skin hydrated and acne mostly at bay.

“Cleanser: La Roche Posay Toleriane Hydrating Gentle Cleanser”

Found it greasy and nothing washed off, so they washed twice with soap.

“It’s like rubbing crisco on your face and then NOTHING washes off. A greasy slick of makeup and “cleanser” is just sitting on hour skin”

Literal stinging, and they thought their barrier was broken after two uses.

“oh my goodness. it did sting my face too. not warming, but literal stinging sensation”

Makes their face look sunburned or freshly peeled.

“It really does make my face look sunburned or like I just did a chemical peel!”

Found Vanicream much better; the pricier LRP burned their skin.

“I’ve done both vanicream is significantly better. The LRP is more expensive and burned my skin.”

Warm, slightly burning sensation on first use.

“Today I tried this product for the first time and felt the same.. this warm sensation, a little bit burning”

Left their skin burning with red patches.

“I've tried LRP hydrating cream cleanser but, for whatever reason, it left my skin burning with red patches all over”

It burns their upper eyelid and eyebrow very badly.

“it burns my upper eyelid and eyebrow so badly. I thought it was just me”

Felt hot on application, then breakouts; they returned it as a niacinamide sensitivity.

“I ended up being allergic/sensitive to niacinamide and it was in the cleanser so I returned it.”

Thinks it's great and cushiony but it stings and burns their face.

“I would use the LRP, I think it’s great, but it stings and burns my face :( I think I must have a sensitivity to one of the ingredients”

Loved it on dry, sensitive skin; a little creamier than the Aveeno.

“I’ve used both of these and loved them both. LRP is a little creamier.”

Loves it, rotating with the foaming wash on oily skin; it hasn't clogged pores.

“I have oily skin so I use both LRP hydrating cleanser and the LRP Toleriane purifying foaming facial cleanser. I rotate between both, depending what my skin needs”

The LRP gentle cleanser burned their skin and broke them out a bit.

“Vanicream & LRP toleraine gentle cleanser both burned my skin and broke me out a bit.”

Hated CeraVe but loved the LRP on normal-combo skin.

“I hated the CeraVe, loved the LRP personally. But I have more normal/combo skin”

Prefers it to CeraVe because it feels less heavy.

“I like the LRP a little more than the cerave, doesn’t feel as heavy on me.”

Found it similar to CeraVe but prefers the LRP.

“I found them to be pretty similar but prefer the LRP.”

Also liked it, alongside CeraVe's hydrating cleanser, on dry, sensitive skin.

“I also liked La Roche Posay’s Toleriane Hydrating Gentle Cleanser”

Had the same burning reaction and is returning it.

“I’m having the same reaction that a lot of you did. Returning today.”

Had the same burning reaction, which they blame on niacinamide.

“Yeah this happened to me too and it happens with cetaphil products as well. I’m assuming it’s probably a higher level of niacinamide in the la roche that is making my skin irritated”

Left skin feeling hydrated but burned mildly once in the shower.

“the cleanser made my skin feel so hydrated and nice but idk about the mild burn part.”

Cleans without stripping and never broke them out.

“whenever I’m on a budget or don’t want to splurge I come back to the LRP. I find it cleans without stripping my skin. It never made me break out but I don’t have acne prone skin.”

Never felt it cleansed their skin and they always ended up with pimples.

“I don’t like any cream cleansers like the Cerave or the La roche Posay hydrating ones because I never felt like they cleansed my skin and I would always end up with pimples afterwards.”

Two days in they got new bumps and burning.

“started using this 2 days ago and all of a sudden im having weird bumps/breakouts that ive never had before and the face burning too!”

Broke them out, so they switched to Dermalogica.

“La Roche posay broke me out as well. What works best for me is using dermalogica calming cleanser”

Left their ultra-sensitive skin tight, itchy and bumpy again on a second try.

“my skin is tight and weirdly itchy and having tiny little bumps again”

Loves La Roche-Posay's hydrating cleanser as a drugstore option for sensitive or dry skin.

“Another drug store option I love is La Roche Posay’s Hydrating Cleanser for those with sensitive or dryer skin”

Always returns to it after trying nearly every cleanser.

“I've tried just about every cleanser available and I always come back to LRP hydrating cleanser.”

Still uses the LRP wash after trying many pricier cleansers.

“I’ve tried murad, yttp, elmis, Tula, and kinship and I still use my LRP face wash”

Smelled like cooked food and burned a little on first application.

“It burns a little when I apply it but I don’t know if that’s because it’s my first time using it.”

Repurchased many times and used daily for months or years; fragrance-free and gentle.

“I also own this, have repurchased multiple times, and have used every day for months/years. Something must be off with your product. It’s a fragrance free, gentle cream formula.”

After two months it smells like a dirty pool and leaves skin a little drier.

“I have the same cleanser and it just started happening to me about two months of use. It smells like a dirty pool”

Three days gave the worst reaction they'd ever had to a cleanser; their whole face burned.

“I tried it for 3 days, and my skin had never had a reaction like that to a cleanser”

Immediate burning and stinging, and skin was red and flaky afterwards.

“I bought this cleanser 4 days ago and it immediately had a burning /stinging sensation as soon as I washed my face with it!”

Used it for barrier repair and liked it.

“I’ve used La Roche hydrating cleanser which I liked but I’m looking for a better one!”

Intense burning and small hard bumps, which they blame on niacinamide.

“I had this same experience!!! I think it was the niacinimide. It also gave me small hard bumps/breakout”

A big fan; finds it does a much better job than CeraVe's hydrating cleanser.

“I’ve been a big fan of the La Roche Posay hydrating cleanser, it does a much better job than the Cerave Hydrating cleanser which literally removes nothing not even sunscreen for me”

A few months in they love it: it eradicated their winter hormonal breakouts in a dry climate.

“I started using the toleriane hydrating cleanser a few months ago and I actually love it so much.”

Oily, acne-prone user alternating it with a CeraVe foaming cleanser, was hesitant but sees no negative effect.

“I alternate between this one and the Cerave foaming cleanser. I was hesitant at first because I have oily, acne-prone skin but it has not negatively impacted my skin.”

Initially liked it but after two days skin felt dry and tight an hour later.

“but then I noticed after two days of use that an hour or so after, my skin starts feeling dry and tight.”

Went back to it when other cleansers irritated their compromised barrier.

“I went back to using the LRP Hydrating Cleanser. I can’t recommend any other as my skin did not like the one I had recently tried.”

Everything else breaks them out except LRP products, including this cleanser.

“everything breaks me the hell out or gives my skin nasty texture issues... except for LRP products, including that cleanser.”

The LRP cleanser caused both redness and burning.

“The Vanicream didn’t cause redness, but the more I used it, the more dried out I felt. The LRP caused both redness and burning.”

A few weeks at night brought mild redness and painful whiteheads.

“I’ve been cleansing with roche posay just at night for a few weeks and have noticed mild redness and some really painful whiteheads.”

After five months they get daily dry patches, worse than on Accutane.

“I’ve been using it for 5 months and only now is my face getting lots of dry patches daily. I have more dry patches than when I was on accutane.”

Didn't like it; it never did much for their skin.

“I personally didn’t like that cleanser, or any or any or later Roche posay’s products, for that matter. My derm recommended it, but it never did much for my skin.”

Prefers CeraVe; LRP stung when rubbed over their eyes.

“Another factor is eye sting. I like to vigorously rub cleanser all over my eyes. Cerave never sting but the others sure did.”

Their staple: gentle and rinses clean, unlike CeraVe's film.

“The la roche posay cleanser is my staple. Gentle and rinses clean. The Cerave hydrating always left a film and I could only use it during really cold weather.”

Prefers it to CeraVe: gentle and leaves no film.

“My personal preference is the LRP one it is gentle but doesn't leave a film like the cerave does.”

Didn't feel effective or help their dryness, so they went back to CeraVe.

“I switched back to the CeraVe based on LRP not feeling as effective while also not seeming to help reduce the dryness”

Feels nice but doesn't foam enough to clean their face well.

“I tried " La Roche-Posay Toleriane Hydrating Gentle Cleanser " and feels nice, but does not get foamy enough, so it doesn't clean the face well enough.”

After two nights their whole face had a stinging, burning, flushing feeling.

“Last night, it was just burning around my eye area, so I wasn’t 100% sure it was the cleanser, but tonight my whole face had that stinging/burning/flushing feeling.”

They adore it as their only cleanser or as a second cleanse, and a bottle lasts over a year.

“I adore the eau toleriane hydrating gentle cleanser!!”

They absolutely love this cleanser, one of their favourite LRP products.

“I loooove their toleriane hydrating gentle cleanser and the lipikar AP baume”

Skin still tingled with it after CeraVe, which stopped once paired with Cicaplast.

“so I switched the LRP hydrating gentle cleanser (my skin still tingled from it). I then paired it with the LRP Cicaplast Baume B5 and within a few weeks the tingling stopped.”

A big fan for oily skin; it doesn't strip at all.

“I’m honestly a really big fan of LRP cleanser for oily skin (if that’s what you have), it leaves me not stripped at all.”

By the fourth night their face was stinging, burning and flushed.

“Last night, I noticed some light stinging as I was getting ready for bed. Tonight, the fourth night of my LRP trial, my face is stinging/burning and flushed. Clearly, not a winner for me.”

Uses it in the morning or when their skin is irritated.

“I only use this as a morning cleanser or when my skin is irritated. The amount of pumps I use is 1 or 2.”

Tingly when used as the only double cleanse, which they attribute to niacinamide.

“It definitely makes my face feel a little tingly if I’m using just that as a double cleanse, I’m guessing because of the niacininide.”

One of their two favourite and most repurchased cleansers ever, with better cleansing than Avene.

“If I had to pick just one of these I'd go with the La Roche Posay Toleriane Hydrating one. It is one of my two favourite cleansers ever”

Cleans well on sensitive skin without over-stripping.

“I also have sensitive skin and I love the la roche cleanser! Cleans well and doesn’t overstrip my skin”

Developed a severe burning feeling and rash whenever they used it.

“I have tried the LRP hydrating gentle cleanser and developed a severe burning feeling + rash whenever I used the product”

A new bottle after six earlier ones left skin dry and burning.

“I just got a new bottle of this and it's hurting my skin. I think they made a formula change. My skin is so dry and burning, and I've gone through 6 bottles before now.”

Burning, redness and dryness from the first days of use.

“I started using it Friday morning, and have noticed burning, redness, just general irritation and more dryness.”

Red patches and breakouts on their cheeks after 1-2 uses.

“I did use it 1-2 times earlier this week and ended up with red patches on my face and some breakouts on my cheeks, which is uncommon.”

Two weeks in, skin feels clean but not stripped.

“Yes I’ve been using the hydrating/caring cleanser for about 2 weeks now. I really like it. My skin feels really clean after using it but doesn’t feel stripped.”

Holy grail: gentle, leaves them clean without stripping or film.

“LRP is HG for me, it’s gentle but I feel clean w/o feeling stripped or like a weird film is left on my face.”

Smelled strongly of chemicals like ammonia both times.

“I’ve used my gentle hydrating cleanser twice since buying it and both times it smelled like chemicals —like ammonia or something strong.”

Very hydrating and gentle in the morning but doesn't clean enough.

“I use the hydrating one as a morning cleanse and it’s very hydrating and gentle. My only issue with it is that I feel like it doesn’t clean my face enough. Other than that it’s great!”

Holy grail for dry acne-prone skin, with a gel-cream texture that does not lather.

“LRP Toleriane Hydrating Cleanser is my holy grail! I do however have all around dry skin that is acne prone; the consistency is very gel-cream like and does not lather.”

Really likes it on normal acne-prone skin.

“I use the LRP Toleraine hydrating cleanser and I really like it. I have normal but acne prone skin.”

Uses it each morning, with the foaming one after an oil cleanse at night.

“I use the hydrating cleanser in the morning and the purifying cleanser after an oil cleanse in the evening.”

One of their favourites, especially in the morning; a lightweight, non-foaming lotion.

“The LRP Hydrating Gentle Cleanser is one of my favorites, especially as a morning cleanser.”

Holy grail on combo-dehydrated acne-prone skin.

“The LRP is my HG. I have the Krave cleanser and it’s personally very drying on my skin. For reference, I have combo-dehydrated-acne prone skin.”

Cleans nicely and leaves skin soft but caused chin and jaw breakouts and made their face very oily.

“though it cleans my skin really nice and makes it super soft I’ve noticed some breakouts on my chin, jawline etc”

Burns around their eyes and eyelids though it is meant to be gentle.

“It burns my eyes too and i’m very confused because this is supposed to be good even for sensitive skin.”

Used it twice daily with dapsone and their breakouts are now under control.

“I used LRP toleriane hydrating gentle cleanser morning and night followed by obagi moisturizer only in the mornings.”

Combination, sensitive skin that dislikes most cleansers; found this La Roche-Posay cleanser not stripping, with no burning on dry patches, and preferred it to CeraVe's cleanser.

“I also have combo skin and this one was good for me because it wasn’t overall stripping and I still felt my skin was clean and my dry patches didn’t burn”

Prefers the Caring Wash over the Dermo-Cleanser; it rinses clean with half the amount.

“Given that they're both around the same price and I can use half of the Caring Wash and have it rinse clean”

They use this same cleanser and love it.

“I use the same La Roche Posay cleanser and love it”

No complaints so far on combo/dry acne-prone skin and likes how skin feels.

“i just started using this cleanser and so far no complaints with it! i love how it makes my skin feel once it’s dry.”

Favourite on acne-prone combo skin: doesn't strip or leave skin tight, and is fragrance-free.

“This is one of my favorite cleansers. I use this daily on my acne prone combo skin but if you're looking for something that doesn't strip your skin and leave it feeling tight”

Repurchased 3-4 times; very gentle during a bad breakout.

“I love this cleanser, I've repurchased 3-4 times already. It's very gentle and I switched to it when I was having a really bad breakout and was paring down my skincare routine.”

Holy grail for oily dehydrated skin, perfect for AM or after an oil cleanser.

“HG cleanser for me. I have oily dehydrated skin. It’a perfect for the AM or after oil cleanser, but it won’t remove makeup on its own .”

Absolutely loves it two weeks in while starting tretinoin.

“Just bought this two weeks ago when I started tret and I absolutely love it!”

Go-to cleanser and favourite over CeraVe Hydrating; sometimes a bit mild in summer.

“This is usually my go-to cleanser, I really like it a lot! I've tried a couple of other hydrating cleansers like CeraVe Hydrating Cleanser & Derma-E Sensitive Skin Cleanser and this is by far my favourite.”

Doesn't lather but feels luxurious; likes it on slightly sensitive skin.

“It doesn't lather but still has a luxurious feeling. I really like it”

Considers it the best cleanser for normal and dry skin.

“I have used the Hydrating Cleanser and it is the best cleanser out there for normal and dry skin.”

Immediate burning, still tingling the second time, so they're returning it.

“I just purchased this cleanser because it was fatty alcohol free and I’ve been testing the theory that I have very sensitive skin. It immediately gave me a burning sensation also.”

Works really well on their normal skin, better than the foaming one.

“However the la roche posay gentle hydrating cleanser does work really well for me.”

Works perfectly for sensitive dry skin and makes their pores look smaller.

“I have sensitive and dry skin, which this works perfectly for, as well as it makes my pores appear smaller.”

Doesn't dry their lips but leaves a film, and burns if their barrier is damaged.

“Unless my moisture barrier is dicked I prefer Cerave. Otherwise, oh how it burns.”

Likes it a lot: non-foaming, gentle and less drying than CeraVe's.

“I use the LRP Toleriane cleanser and I like it a lot. It's non foaming and very gentle. I like it better than the similar cleanser from Cerave, which I thought was more drying.”

Very gentle and luxurious, like a better version of CeraVe Hydrating.

“It’s very gentle and feels pretty luxurious in my opinion. It’s like a better version of Cerave Hydrating.”

Seconds the recommendation: very mild and sensitive-friendly.

“I second this! Very mild and sensitive-friendly ingredients (unless niacinamide is one of your sensitivities).”

Uses the hydrating cleanser religiously on sensitive skin where foaming ones dried them out.

“I have sensitive skin and the foaming was too drying but I use the hydrating cleanser religiously!”

Felt nicer and glowy but they still got acne and uneven tone, so they stopped.

“After I went to the toleraine hydrating cleanser, it felt way nicer on my skin, but I’d still get acne and my tone was quite uneven.”

Loves it: gentle and hydrating enough for very sensitive acne-prone skin.

“i got it and i love it! i definitely find it gentle and hydrating enough.”

Holy grail for acne-prone dry skin: gentle and leaves skin soft.

“My holy grail cleanser! It's so gentle and it makes my face feel really soft”

Their go-to; a good gentle morning cleanse and second cleanse.

“If you wash your face in the morning, it's an excellent gentle cleanse. For nighttime, I come in with a balm/oil cleanser and use this as a second cleanse and I feel it does a decent job.”

Irritated and dried their skin, probably from the niacinamide.

“Irritated my skin and made it even drier :( so sad because I loved the milky consistency. Pretty sure it was the niacinamide.”

Rinses thoroughly but still feels a shiny film on their face.

“I rinse my face pretty thoroughly but it still feels like there’s a shiny film on my face.”

Uses it twice a day and never noticed any film.

“I use this same cleanser twice a day and never noticed any film. Maybe trying rinsing with a wash cloth”

Had the same reaction and gave it to their sister, who enjoyed it.

“This happened to me too. Gave the whole thing away to my sister who quite enjoyed it.”

Burning that grew the longer it stayed on, with a repeat burn on a patch test.

“I got a mild burning feeling that increased the longer it was on my face until it was extremely uncomfortable and I had to wash it off.”

Mild warming sensation, mostly when rubbing around the eyes after heavy makeup.

“I get this too sometimes, especially if I had taken off heavy makeup beforehand and was rubbing around my eyes.”

Burned their skin so they went back to Fresh's soy cleanser.

“I was testing LRP because i wanted a cheaper cleanser but I had to go back to fresh’s soy face cleanser”

Burned and left them scaly; they never figured out why.

“This happened to me too! It left me scaly also. Never figured out what it was”

Absolutely amazing after CeraVe broke them out.

“Cerave broke me out like crazy. I tried LRP cleanser and moisturizer and it's been absolutely amazing for my skin.”

Calls the Canadian Caring Wash version of this cleanser great.

“Here in Canada the "Gentle Hydrating Cleanser" is called the "Caring Wash" and it's great”

Switched from CeraVe Hydrating and their skin is much happier.

“I switched to la roche posay from CeraVe hydrating and my skin is so happy. I use the toleraine moisturizing cream too”

Gentle and more hydrating but cleaned their face less well than CeraVe.

“I actually like the Cerave better. They are both gentle but the Cerave cleaned my face better, la rlp one is more hydrating.”

Loves the hydrating one on acne-prone oily skin and it caused no irritation.

“I love the LRP cleansers, I have tried the hydrating one and the one for normal-ish skin. They both work beautifully on me and caused no irritation at all.”

Switching to it caused burning within two weeks.

“I recently (< 2 weeks) switched to the LRP hydrating cleanser and noticed the same thing... burning.”

It never clogs their very sensitive, acne-prone skin and leaves it comfortable even without immediate moisturizer.

“I second the LRP Hydrating Cleanser, especially during the colder months. It doesn't clog my pores at all”

They love it and don't think it would have caused problems even when their skin was clog-prone.

“The LRP Hydrating Cleanser may be ok for you; it has Niacinamide, which has oil-controlling properties. I personally love it”

Very gentle and hydrating but they suspect niacinamide sensitivity causes acne.

“LRP is definitely more gentle and hydrating by far, and my skin was really happy”

Constant low-level burning and stinging on every use.

“There's like this.... **low-level burning sensation, or more accurately, stinging**”

Likes the cleanser but their skin still feels tight after using it.

“I do really like the Roche Posay cleanser, but I find that after using it my skin still feels tight.”

Didn't feel like it cleaned their skin and it made their cheeks itch all day.

“I tried it, but it doesn’t work for me. I didn’t feel like it was really cleaning my skin. Plus it made my cheeks itch throughout the day.”

A year in: very gentle yet cleans better than other hydrating cleansers like the filmy CeraVe.

“I’ve been using it for almost a year and I really like it. It’s very gentle yet cleans a lot better than some other hydrating cleanser options I’ve tried (like the filmy CeraVe one).”

Making the biggest difference in their skin after Cetaphil broke them out.

“It broke me out so I switched to the La Rochey Posay hydrating cleanser and it is honestly making the biggest difference in my skin”

Three months in with no burning, unlike other sensitive-skin cleansers.

“I had issues with cleansers, even those formulated for sensitive skin, making my face feel like it was burning. Since I started using this one, no burning sensation!”

A month in and really likes how gentle it is.

“I’ve been using it for the past month and really like it! Super gentle.”

Used 2-3 bottles; it tingled but didn't wash off zinc baby sunscreen.

“i used 2-3 bottles of this and it was okay. it made my face tingle which felt like it was doing something. however, i use zinc baby sunscreen and it never seemed to wash any of it off.”

No film, and skin feels soft and comfortable.

“Yes, this cleanser does not leave the filmy feeling that Cerave leaves and it makes my skin feel so soft and comfortable after cleansing!”

Felt it cleaned their face better than CeraVe or Cetaphil.

“I didn’t feel like CeraVe or cetaphil’s gentle cleansers actually got my face clean but I do feel like LRP Toleriane Hydrating Cleanser does.”

Developed small bumps all over their face despite not being breakout-prone.

“I’ve heard so many great things about this cleanser but when I tried it I got a breakout, like small bumps all over my face.”

Loves it with no filmy feeling.

“I use it and love it. No filmy feeling, but I was using the CeraVe Hydrating Cleanser before and that one didn't feel filmy to me either.”

Loves it; neither dries them out nor breaks them out.

“I use the hydrating in the am if needed, and the foaming cleanser at night to take everything off. Neither one seem to dry me out or break me out”

Drier in winter than with CeraVe, with a slight medicinal smell, but nicer in summer.

“I found my skin is drier in the winter if I use it rather than CeraVe hydrating.”

Switched from CeraVe; not as hydrating as expected but it works.

“I switched from Cerave to this one. It’s not as hydrating as I thought but it works!”

Doesn't make oily dehydrated skin feel tight or dry and removes makeup fairly well.

“I have oily, dehydrated skin and it doesn’t make my face feel tight or dry at all.”

Loves the texture, but it broke them out.

“I loooove the texture of the LRP too but it broke me out as well!”

Their everyday favourite cleanser.

“for all other days my bae is LRP Hydrating Cleanser. So good.”

Washes off nicely and leaves skin baby soft, unlike CeraVe's film.

“100% LRP! The Cerave leaves a slight film on my skin but the LRP washes off so nicely and makes my skin feel baby soft :)”

Holy grail: washes off clean without stripping, while CeraVe broke them out.

“It washes off clean and even if I double cleanse with it my skin doesn’t feel stripped.”

Washes off completely, gentle and non-stripping, unlike CeraVe.

“With the LRP, I feel like it all washes off, and I like that it's gentle and non-stripping.”

Absolute holy grail: creamy gel that rinses clean and leaves skin soft and hydrated.

“creamy gel texture that doesn't foam, rinses completely clean and leaves my skin soft and hydrated.”

Helped restore their moisture barrier and is their most repurchased product.

“I have never used the cerave hydrating but I love the LRP. It really helped restore my moisture barrier and I have repurchased that more times than probably any other product.”

Considers LRP hands down better than CeraVe.

“LRP is hands down the better cleanser in my book. The hydrating one is good but I also like the foaming one”

Finds LRP better long term and the bottle lasts a long time.

“but LRP is better long term in my opinion. I have gotten a lot of use out of the bottle.”

Loves it on clog-prone rosacea skin: removes makeup, hydrates, no stripped feeling or film.

“it does exactly what I need it to do- remove my makeup (I double cleanse with this) and clean and hydrate my skin. Never leaves my skin feeling stripped or like there’s a film left over.”

A month in: gentle yet leaves skin clean and it doesn't foam.

“It is really gentle yet my skin feels clean after washing. I love that it doesn't foam up.”

The LRP cleanser broke them out, so they stopped using it.

“This is an old post though. LRP broke me out so I stopped using it.”

Rinses cleaner than CeraVe with no film and leaves skin moisturized.

“Definitely! There's no filmy feeling or anything, but my face still feels moisturized.”

Loved the rich feel but it caused a breakout they never normally get.

“I loved how LRP felt, personally-- it was richer feeling. But then, BAM. Breakout. Which I never get.”

Loves it; it burned a bit at first but is now perfect, even for double cleansing.

“I love the LRP toleriane cleanser. To be honest it kinda burns a bit initially, maybe because I wasn't used to a non foaming cleanser, but now it is just perfect!”

Switched from CeraVe and finds LRP more gentle.

“I feel like the LRP is more gentle on my skin and I prefer to use it.”

Loves it; found CeraVe somehow heavy by comparison.

“I used the LRP cleanser and absolutely love it. Haven't used the Cerave in a few years, and I liked it, but felt it was somehow heavy.”

Holy grail cleanser for oily-combo skin: mild, fragrance-free, leaves skin clean yet moist.

“LRP toleriane is my HG cleanser now. I love cream cleansers even though I have oily/combo skin.”

It burned their skin and gave them a rash.

“I tried LRP and it burned my skin and gave me a rash.”

Switched to LRP from CeraVe and found it much gentler with no burning.

“Cerave hydrating made my nose burn cause my skin was so dry. Switched yo LRP and much gentler feeling. No burning.”

Comparable to CeraVe in texture and effectiveness but their skin likes it far more.

“The LRP cleanser is comparable in consistency, texture, and effectiveness but my skin likes it so much more.”

Gives a real clean feeling without the CeraVe blotches but dries their skin out.

“LRP’s Toleriane cleanser does no such thing, and does give my face a real “clean” feeling, buuut it also dries it out… No big deal, I just slap some moisturizer on”

The LRP cleanser gave them cysts.

“Haven't used the Cerave yet (the foaming formula breaks me out so I've been side-eyeing it, irrational since different ingredients I know but eh lol) but I've tried the LRP and it gave me cysts.”

Returned it because it burned around their nose.

“I’ve tried that one too! Thought it was more comparable to cerave hydrating (didn’t foam for me), but I ended up returning it because it burned around my nose.”

Broke them out in horrible acne though otherwise gentle.

“the niciaminide in the La Roche-Posay Toleriane cleanser (the one in the white bottle) made me break out in horrible acne.”

Much less drying than Vanicream but it made their face burn slightly.

“I think the La Roche Posay cleanser is much less drying, but it made my face burn slightly when I used it. If it wasn’t for the burning it would be my favorite cleanser.”

Uses the cleanser with no problems despite niacinamide sensitivity elsewhere.

“I use this same cleanser though, and have no problems, I’m assuming because there’s not a large amount of it in this...”

Patch testing gave itchy red bumps and a hot cheek.

“unfortunately it's making my cheek break out - not quite acne but a few little red bumps. Side note, they're under the skin, itchy and making my cheek very hot”

Prefers it to CeraVe's hydrating cleanser.

“I tried their cleanser too and I think I like la roche posay's better in terms of hydrating cleansers.”

Cleans without drying and leaves no residue, unlike CeraVe.

“I’ve used both and absolutely love the LRP one. The Cerave one left a film on my face. The LRP cleans without drying my skin out and leaves no residue behind.”

A month in, skin feels smoother and the barrier has improved.

“I’ve been using it for a month now and my skin feels so much smoother when I cleanse and it has definitely improved my moisture barrier following a long bout of dehydrated skin.”

Prefers it to CeraVe by miles: gentle enough to work in, rinses clean.

“I currently use the LRP and really like it. It is gentle enough for me to really work into my skin. I've never felt like it didn't rinse clean.”

Leaves them clean and comfortable but not stripped.

“I feel clean, comfortable but not stripped with the LRP. The opposite could be said for cetaphil.”

Enjoys it; it helps repair their moisture barrier and leaves skin soft, but won't remove waterproof makeup.

“I think it’s really helped in repairing my damaged moisture barrier and it’s so gentle on the skin.”

The normal-to-dry cream version broke them out despite feeling hydrating.

“The normal to dry broke me out despite feeling better and more hydrating for the winter.”

Uses it every day; unlike CeraVe it leaves no film.

“I use this cleanser every day, as well as the LRP effaclar foaming wash occasionally at night.”

No breakouts, rinses clean and doesn't strip, unlike CeraVe.

“I also had bad luck with the CeraVe cleanser, but LRP is great. No breakouts and it rinses clean without stripping.”

Supposed to be gentle with good ingredients, but they need three full pumps to cleanse.

“I am on the fence about this facewash. It's supposed to be gentle and have good ingredients, on the other hand, I have to use like 3 full pumps to get some kind of a cleansing action.”

Milkier than FAB and leaves their skin more hydrated, so they plan to switch.

“LRP is milkier and I think it leaves my skin more hydrated than FAB.”

Switching from CeraVe stopped their breakouts; it's still their only safe cleanser.

“The Cerave gave me wicked CCs and stopped the minute I switched to the LRP.”

Switched from CeraVe; leaves no film but feels soft and clean.

“I just switched to it from CeraVe, and I noticed it doesn't leave a film but still feels soft and clean.”

Feels more gentle than CeraVe; works well after oil cleansing.

“For me, the LRP Hydrating Cleanser feels more gentle on my skin than the CeraVe.”

A month in, no more dry skin and fewer breakouts, even on retin-a.

“I switched over to LRP cleanser a month ago just to test it out because it looked pretty gentle after inputting the ingredients into COSDNA and wow, no more dry skin!”

No shrink-wrap dryness; skin is soft and clean.

“I don't get that at all with the LRP hydrating cleanser. I wet my face, rub it on, rinse it off, and my skin is soft and clean.”

Loves it: cheap, accessible and hydrating on tretinoin.

“I use the LRP one and I love it! it's cheap, accessible, does it job, and my skin doesn't react to it”